ISO 9001 certificate Auditors of Volodymyr Dahl East Ukrainian National University Policy in the field of quality Guideline National Standard of Ukraine DSTU ISO 9001:2015 (ISO 9001:2015, IDT) Document of the quality management system “Risk Management at Volodymyr Dahl East Ukrainian National University” Criteria for assessing the quality of educational services at Volodymyr Dahl East Ukrainian National University